COVID19 Update

Firstly, thank you for your support and patience during the recent weeks.

Like you, we have needed to make plans for a safe, secure and appropriate return to some kind of normality to help support your business.

We are now running a full-service with essential staff only. To produce all Heat Transfer work and ship Heat Transfer Vinyl and Heat Presses.

We are taking every precaution in regard to the welfare of our team and clients at this time and have invested heavily in appropriate PPE and hand sanitiser to safeguard all parties.

In summary, we would like to clarify a few points for you

  1. All Heat Transfers Materials & Machines are available to order and will be delivered based on our current schedule above.
  2. Where possible please place all orders online.

TARGET Custom Transfers - https://www.targettransfers.com/easy-transfers

         HOTRONIX Heat Press equipment - https://www.targettransfers.com/heat-press

STAHLS Heat Transfers Vinyl - https://www.targettransfers.com/cad-cut-film.html

  1. Most of our dedicated team are furloughed and those remaining to take calls are limited. If you do need to call the main office number, please be patient as these calls are being diverted to our sales team who are working from home. TO contact by email please use info@TargetTransfers.com and one of our team will reply as soon as possible.
  2. For payments please email your remittance to accounts@TargetTransfers.com or call 01376 557510

Safety

The safety and welfare of our teammates has slowed down our processes and consequently resulted in delays to our normal service levels. However, we remain fully operational and are following government guidelines carefully. All teammates have a transparent workplace policy, it is voluntary for them to work at a rate that they feel is fair. All are undertaking a welfare check on their, and their household health status each day.

Communication with clients

We are working hard to keep you informed of our training support along with safety and shipping updates. Please keep an eye on your emails along with our social channels & website for up to date information.

Click and Collect

This service is currently not available.

Technical fault

If you find you have a technical fault with a product you have purchased or need technical advice, please email info@TargetTransfers.com with the Serial Number and outline the nature of the fault.

Press Repairs

We are unable at this time to receive Heat Presses for repair; please email info@TargetTransfers.com and we will endeavour to organise the repair at a more suitable time.

People

Our customer, our team and your family’s welfare are our priority. We have adjusted our processes and working patterns to minimise the spread of COVID 19 and balancing the service levels offered to customers. We are prioritising safe working and support and reviewing this several times a day at a senior level.

Supply Chain

All machines, materials and consumables for transfers used and sold by Target Transfers have been in stock for at least 6 weeks. We increased our stock levels at the beginning of the year in readiness for the developing pandemic to best support you and your business for the foreseeable future.

Goodwill

We are doing our best to keep our service standards as high as possible to our loyal customers.

We appreciate your custom, loyalty, support and patience.

Warmest regards

Stay safe.

Martin and the whole team at Target Transfers

target transfers team